Frequently Asked Questions

Do you provide a sample invitation?

Absolutely! As our invitations are all custom designed and handmade we wouldn’t expect you to make a final decision without seeing your invitation. We do have lots of samples available to view at wedding shows, in our showroom and images online but will gladly change it to your specifications or design something new, just for you! We will let you see pictures through the process and then the final sample – all free of charge!!

How long does it take to receive my stationery?

On average, we can complete your order in 4 weeks from payment of your deposit but we do recommend we design your range and book your date as soon as possible to allow us to keep space in our production schedule. We also advise that you order all your stationery at the same time so we can ensure continuity of stock, although we won’t finalise on the day items until nearer the wedding date.

Is there a minimum order?

No, there is no minimum order quantity.

How do we agree wording?

We can help you by sending some wording suggestions and are happy to change these to suit. We will then send a pdf proof of the finished wording and layout which we would ask you to sign off before we proceed to print.

Are envelopes and inlay sheets included in the price?

Yes, matching envelopes and inlay sheets are included in the price of all stationery.

When should I send out my invitations?

Traditionally, invitations were sent out around 6 weeks before the wedding however, with everyone leading increasingly busy lives we recommend you send them out 8-12 weeks before the big day. This will not only give your guests time to make arrangements (and get a new hat!) but also give you time to receive RSVPs and create your seating arrangement. If you have guests travelling from abroad or are getting married at a particularly busy time (a bank holiday weekend for example) you might want to consider sending out Save The Date Cards up to a year before the wedding.

How do I pay for my stationery?

A 50% non-refundable deposit is required at the time of ordering and the balance on delivery of your main stationery order. Payment can be made by PayPal, bank transfer or cash.

How are my items delivered?

Depending on location we try to encourage our couples to come and collect their stationery or we will hand deliver where possible, this allows us to ensure the couple are delighted with their invitations. However, this is not always possible and if we are required to post stationery then we will ensure everything is safely packaged and sent next day, signed for, delivery. Postage and packaging will be charged at cost price and so will vary depending on weight.

Do you have a showroom?

Yes, we do! We take appointments at evenings and weekends and are happy to offer a free consultation where we can have a look at existing samples and colour swatches and discuss your style and theme. Please email or send a message through our contact page to arrange a no obligation meeting.

How many invites do I need to order?

First, you need to work out your guest list, then remember that in most cases you only require one invitation per household rather than per person, then add in a few extra just in case of any mistakes in writing names or last minute additions and that is how many you should order.

What stationery items should I order?

Save the date

Save the Date cards are usually fairly simple but stylish and give your guests plenty of time to prepare for your wedding – booking the day off work if required. These can be sent out anywhere up to a year in advance.

Day invitations

A Day invitation is for the guests you wish to attend the entire wedding, so ceremony & reception. Your invitation is often the first hint at the style of your wedding that your guests will see and so should reflect your taste and any theme/colour to your wedding. You can add inserts with information on accommodation/travel, menus, rsvp cards etc if you wish and the whole thing will be designed to suit you perfectly.

Evening Inviations

An Evening Invitation is for guests just invited to the reception so often contain similar information to the Day Invitation but with time and location relevant just to the evening reception. Most couples like these to be the same as their Day Invitations but they can be made a bit simpler or even completely different depending on your requirements.

RSVP

Both you and your venue will need an accurate number of guests so you can plan your wedding so an RSVP will encourage your guest to reply, although there are no guarantees! This often comes in the form of a small card and return envelope but some couples prefer to add an email address to the invitation and ask guests to rsvp by email. We can print the cards and also the return envelope if required.

Order of Service

An Order of Service was traditionally a booklet containing the running order for your church service, including hymns and readings, however it can now be used as a running order for the day if the ceremony is in a hotel venue. It can also be a nice touch to include the names of the Bridal Party and a thank you to your guests for coming to help celebrate your day.

Table Plan, Table Names & Place Cards

Although this may take some time to work out, your seating plan is vital to ensure your day goes smoothly. Once you have taken your time to get this as you wish then we can print table names/numbers and place cards for the tables and for outside the room, a stunning framed table plan to match your theme so everyone can work out where they’re sitting without having to wander around the room.

We can also hire table number stands and an easel for your table plan.

Menu

If your menu has choices and the venue wish numbers in advance then the menu can be sent out with the invitation and returned alongside the RSVP. Alternatively these can be placed at each place setting on your tables so your guests can look forward to what’s to come. Many venues will offer this as part of a package but be aware that this is often quite basic and very unlikely to match your theme so you might want to consider getting them printed to match your invitations.

If you need any additional items then please don’t hesitate to ask!